Last Updated: [August 2026]
1. Introduction
FEI European Dressage Championships 2027 (“we”, “our”, “us”) is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, purchase tickets, or otherwise interact with us online.
We process personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”).
2. Who We Are
Data Controller
FEI European Dressage Championships 2027
European – Dressage 2027 ApS
Tørskindvej 70, 7183 Randbøl
jt@european-dressage2027.com
If you have any questions regarding this Privacy Policy or our processing of your personal data, please contact us using the details above.
3. What Information We Collect
Information You Provide
When purchasing tickets or contacting us, we may collect:
- Name
- Email address
- Telephone number
- Billing address
- Payment-related information
- Ticket purchase details
- Any information you provide when contacting us
Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited
- Date and time of visits
- Referring website information
- Cookie and analytics data
4. Why We Use Your Personal Data
We use your personal data to:
Provide Ticketing Services
- Process ticket purchases
- Deliver tickets and confirmations
- Manage refunds or customer service requests
Legal basis: Performance of a contract.
Improve Website Performance
- Monitor website functionality
- Analyse visitor behaviour and website traffic
- Improve user experience
Legal basis: Legitimate interests and, where required, consent.
Communicate With You
- Respond to enquiries
- Send important event updates relating to purchased tickets
Legal basis: Performance of a contract and legitimate interests.
Legal and Regulatory Compliance
- Maintain records required by law
- Prevent fraud and misuse of our services
Legal basis: Legal obligation and legitimate interests.
5. Ticket Sales and Payment Processing
Ticket purchases may be processed through a third-party ticketing provider and/or payment processor.
When purchasing tickets, your personal data may be shared with these providers solely for the purpose of:
- Processing payments
- Issuing tickets
- Managing bookings
- Preventing fraud
These providers act as independent data controllers or processors and operate under their own privacy policies.
We do not store full payment card details on our website.
6. Cookies and Analytics
Our website uses cookies and similar technologies to:
- Ensure the website functions properly
- Remember user preferences
- Measure website performance
- Analyse visitor traffic
Where legally required, we will obtain your consent before placing non-essential cookies on your device.
Further information is available in our Cookie Policy.
7. Sharing Your Information
We may share your personal data with:
- Ticketing providers
- Payment service providers
- Website hosting partners
- Analytics providers
- Professional advisers
- Public authorities where required by law
We do not sell personal data to third parties. This approach is consistent with FEI’s general privacy commitments regarding personal information. [fei.org]
8. Data Retention
We retain personal data only for as long as necessary to:
- Fulfil ticket purchases and event-related services
- Meet legal, accounting and tax requirements
- Resolve disputes and enforce agreements
When personal data is no longer required, it will be securely deleted or anonymised.
9. Your Rights
Under applicable data protection laws, you may have the right to:
- Access your personal data
- Correct inaccurate personal data
- Request deletion of your personal data
- Restrict processing
- Object to processing
- Request data portability
- Withdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us using the contact details provided above.
You also have the right to lodge a complaint with your local data protection authority.
10. Security
We take appropriate technical and organisational measures to protect personal data against:
- Unauthorised access
- Loss
- Misuse
- Alteration
- Disclosure
While no online service can guarantee absolute security, we are committed to maintaining appropriate safeguards.
11. Third-Party Websites
Our website may contain links to external websites, including websites operated by partners, sponsors, the FEI, and ticketing providers.
We are not responsible for the privacy practices of third-party websites. We encourage you to review their privacy policies before providing personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page together with the updated revision date. We encourage users to review this Privacy Policy regularly.
13. Contact Us
If you have any questions about this Privacy Policy or how we process personal data, please contact:
FEI European Dressage Championships 2027
European – Dressage 2027 ApS
Tørskindvej 70, 7183 Randbøl
jt@european-dressage2027.com